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Terms & Conditions

Last updated: November 28, 2024

1. Acceptance of Terms

By accessing and using Udaanshala's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.

2. Service Description

Udaanshala provides online educational services including:

  • Live online classes for CBSE Class 6-10
  • Recorded video lectures
  • Study materials and printed books
  • Personal mentorship and doubt resolution
  • Test series and assessments

3. User Eligibility

Our services are intended for students in Class 6-10. Users under 18 years of age must have parental or guardian consent to use our services. Parents/guardians are responsible for monitoring their child's use of our platform.

4. Account Registration

To access our services, you must:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

5. Payment Terms

5.1 Pricing

All prices are listed in Indian Rupees (INR) and are subject to change with prior notice. Current pricing is available on our website.

5.2 Payment Methods

We accept payments through credit cards, debit cards, UPI, net banking, and other payment methods as displayed on our platform.

5.3 Billing

Monthly subscriptions are billed in advance. Annual subscriptions are billed as a one-time payment.

6. Refund Policy

7-Day Money-Back Guarantee: If you're not satisfied with our services, you can request a full refund within 7 days of purchase.

After 7 Days: Refunds are provided on a case-by-case basis for technical issues or service unavailability.

Printed Books: Once shipped, printed books are non-refundable.

7. Intellectual Property

All content provided through Udaanshala, including videos, notes, tests, and materials, is protected by copyright and intellectual property laws. You may not:

  • Copy, distribute, or share course materials
  • Record or screenshot live classes without permission
  • Use our content for commercial purposes
  • Modify or create derivative works

8. User Conduct

You agree not to:

  • Share your account credentials with others
  • Engage in disruptive behavior during live classes
  • Harass or abuse teachers or other students
  • Upload malicious content or viruses
  • Attempt to gain unauthorized access to our systems

9. Service Availability

While we strive to provide uninterrupted service, we do not guarantee that our platform will be available at all times. We may suspend or terminate services for maintenance, updates, or unforeseen circumstances.

10. Limitation of Liability

Udaanshala is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid by you for the services.

11. Termination

We reserve the right to suspend or terminate your account if you violate these terms. Upon termination, your right to access our services will immediately cease.

12. Changes to Terms

We may modify these terms at any time. We will notify users of significant changes via email or platform notifications. Continued use of our services after changes constitutes acceptance of the new terms.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in [Your City], India.

14. Contact Information

For questions about these Terms & Conditions, please contact us:

Email: support@udaanshala.com

Address: Udaanshala Education Pvt Ltd, India