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Privacy Policy

Last updated: November 28, 2024

1. Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, and phone number
  • Student's class, board, and academic information
  • Payment and billing information
  • Communications with our support team
  • Usage data and learning progress

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our educational services
  • Process your transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Personalize your learning experience
  • Monitor and analyze trends, usage, and activities

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent
  • With service providers who assist in our operations
  • To comply with legal obligations
  • To protect our rights and prevent fraud

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Children's Privacy

Our services are designed for students in Class 6-10. We require parental consent for users under 18 years of age. Parents have the right to review, modify, or delete their child's personal information.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@udaanshala.com

Address: Udaanshala Education Pvt Ltd, India